1. General Provisions
This User Agreement (hereinafter referred to as the 'Agreement') governs the use of the 'VARGATES' service (hereinafter referred to as the 'Service') provided by 'DreamLight' LLP. The Service provides recommendations and consultations based on artificial intelligence algorithms but does not serve as a medical institution and does not replace professional medical advice.
2. Definitions
- User – an individual or legal entity using the Service.
- Service – software and other technological solutions provided by 'DreamLight' LLP, designed to analyze data received from the user and provide recommendations.
- Company – 'DreamLight' LLP, a legal entity providing the Service.
- Authors – individuals or groups involved in the development, creation, support, and updating of the Service.
3. Registration and Access to the Service
3.1. The User agrees to provide accurate data during registration.
3.2. The Company reserves the right to deny access to the Service in case of violation of this Agreement.
3.3. Access to the Service is provided only to individuals who are 18 years old or older.
4. Rights and Obligations of the Parties
User Rights:
4.1. Use the Service in accordance with the terms of the Agreement.
4.2. Receive recommendations and reports based on uploaded data.
User Obligations:
4.3. Provide only accurate and up-to-date medical data.
4.4. Not use the Service for purposes contrary to the law.
4.5. Not take actions aimed at disrupting the Service's operation or gaining unauthorized access to its functionality.
4.6. Not make claims against the Authors regarding the use of the Service.
Company Rights:
4.7. Suspend access to the Service in case of violation of the Agreement's terms.
4.8. Update the functionality of the Service and change the terms of service provision.
4.9. Use anonymized User data to improve the Service's quality.
Company Obligations:
4.10. Ensure the Service's operation and availability to Users.
4.11. Guarantee the confidentiality of User data.
Author Rights and Obligations:
4.12. Authors retain intellectual property rights related to the Service.
4.13. Authors are not responsible for any losses or damages arising from the use or inability to use the Service.
4.14. The Authors do not have access to Users' personal data without proper authorization and do not violate established security procedures.
5. Limitation of Liability
5.1. The Service provides recommendations based on data entered by the User but does not guarantee their accuracy and completeness.
5.2. All decisions made based on the Service’s recommendations remain at the User’s discretion, and neither the Company nor the Authors bear responsibility for any damages caused by the use of the Service.
5.3. The Service does not replace consultation with a qualified doctor. The User agrees to consult with a medical specialist before making decisions based on the Service’s recommendations.
5.4. Under no circumstances will the Company or the Authors be liable to the User or third parties for any indirect, incidental, or unintended damages, including lost profits or data loss.
6. Protection of Personal Data
6.1. All personal data provided by the User is processed in accordance with the law 'On Personal Data and Their Protection.'
6.2. The Company is committed to taking all necessary measures to protect personal data from unauthorized access.
6.3. The Authors do not have access to Users' personal data outside of established security procedures.
7. Disclaimer
7.1. The 'VARGATES' service is not a medical specialist and does not provide medical services. The recommendations issued by the Service are for informational purposes only and should not be considered full medical advice.
7.2. The Company and the Authors do not guarantee that the Service's recommendations will always align with a specific clinical situation or the User's individual characteristics.
7.3. The User understands and accepts that any decisions related to health are made independently and under the User’s personal responsibility.
7.4. The Company and the Authors are not responsible for any direct or indirect damages related to the use of the Service, including but not limited to health deterioration, inaccurate data, or incorrect recommendations.
7.5. The User agrees that the use of the Service is at their own risk.
8. Intellectual Property
8.1. All rights to the Service, including but not limited to software, databases, graphic design, and other elements, belong to the Company and/or the Authors.
8.2. The User does not have the right to copy, distribute, modify, or create derivative works based on the Service without the written consent of the Company and/or the Authors.
9. Changes to the Terms
9.1. The Company reserves the right to modify the terms of this Agreement. The updated version of the Agreement will be available on the Company's website, and the User agrees to periodically check the relevance of the terms.
9.2. Continued use of the Service after changes to the Agreement are made constitutes acceptance of the updated terms.
10. Termination of the Agreement
10.1. The Agreement may be terminated at the initiative of the User by discontinuing the use of the Service.
10.2. The Company has the right to terminate the Agreement and the User's access to the Service in case of violation of the terms of the Agreement by the User.
11. Dispute Resolution
11.1. All disputes arising in connection with the use of the Service shall be resolved in accordance with the laws of the Republic of Kazakhstan.
11.2. If an agreement cannot be reached, the dispute will be considered in court at the location of the Company.
12. Miscellaneous Provisions
12.1. The recognition of any provision of the Agreement as invalid does not entail the invalidity of the remaining provisions.
12.2. The failure of the Company or the Authors to enforce any right or provision of the Agreement does not constitute a waiver of such rights or provisions.
